3. Definitions

MailZip
Means MailZip, its subsidiaries, affiliates, successors, assigns, employees, agents, contractors, and authorized representatives.

MailZip Code
Means a unique digital smart address generated and assigned by MailZip for location identification purposes.

Business Profile
Means a digital business listing or profile created on MailZip.

Personal Data
Means information capable of identifying an individual directly or indirectly.

Processing
Includes collection, storage, use, analysis, transmission, disclosure, deletion, and destruction of information.

User
Means any person or organization using MailZip Services.

Data Subject
Means an identifiable natural person whose personal data is processed.

4. Information We Collect

A. Personal Identification Data

  • Full Name
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Date of Birth
  • Gender (Optional)

B. Location Information

  • Physical Address
  • GPS Coordinates
  • Geolocation Data
  • MailZip Code
  • Landmark Information

C. Business Information

  • Business Name
  • CAC Registration Details
  • Business Registration Number
  • TIN (Where Applicable)
  • Business Address
  • Business Category
  • Business Description
  • Contact Details

D. Technical Information

  • Device Type
  • Browser Type
  • Operating System
  • IP Address
  • Device Identifiers
  • Log Files

E. Transaction Data

  • Subscription Details
  • Billing Records
  • Payment Status

MailZip does not store card information. Payment processing is conducted through licensed third-party payment providers.

5. Purpose of Data Collection

MailZip processes information for:

Service Delivery

  • Creating MailZip Codes
  • Managing Business Profiles
  • Authenticating Users
  • Delivering Support Services

Security

  • Fraud Prevention
  • Account Verification
  • Cybersecurity Monitoring

Legal Compliance

  • NDPA Compliance
  • Regulatory Reporting
  • Court Orders
  • Law Enforcement Requests

Product Improvement

  • Analytics
  • Research
  • User Experience Enhancement

6. Legal Basis for Processing

MailZip processes data under one or more of the following lawful bases:

Consent

Where users voluntarily provide information.

Contractual Necessity

Where processing is necessary to provide services.

Legal Obligation

Where Nigerian law requires processing.

Legitimate Interest

Where MailZip has a legitimate business interest that does not override user rights.

7. MailZip Code Data Processing

Users acknowledge that creation of a MailZip Code may involve processing:

  • Location Coordinates
  • Address Data
  • Property Information
  • User Contact Information

MailZip uses such information solely for:

  • Address Identification
  • Navigation Support
  • Delivery Facilitation
  • Service Optimization

MailZip does not guarantee governmental recognition of MailZip Codes unless formally adopted by relevant authorities.

8. Business Profile Data Processing

When a business creates a Business Profile, MailZip may collect and display:

  • Business Name
  • Business Address
  • Business Category
  • Business Description
  • Contact Information
  • Website Links
  • Social Media Handles
  • Business Images
  • Verification Status

The business owner warrants that all submitted information is accurate and lawful.

9. Data Sharing

MailZip may share data with:

Service Providers

  • Hosting Providers
  • Cloud Infrastructure Providers
  • Analytics Providers
  • Customer Support Platforms

Government Authorities

Where required by law.

Courts and Regulators

Where disclosure is legally mandated.

MailZip does not sell personal data.

10. Cookies Policy

MailZip uses cookies to:

  • Remember user preferences
  • Improve website performance
  • Analyze usage patterns
  • Deliver personalized experiences

Users may disable cookies through browser settings.

Certain services may not function properly if cookies are disabled.

11. Data Retention

MailZip retains data:

  • As long as accounts remain active
  • As required by law
  • For dispute resolution
  • For fraud prevention purposes

Upon account deletion, MailZip may retain certain records where legally required.

12. User Rights Under NDPA

Users have the right to:

  • Access personal data
  • Correct inaccurate information
  • Request deletion
  • Restrict processing
  • Withdraw consent

Requests may be submitted through designated MailZip support channels.

13. Data Security

MailZip implements:

  • SSL Encryption
  • Secure Servers
  • Access Controls
  • Authentication Mechanisms
  • Monitoring Systems
  • Backup Procedures

No system is completely secure.

Users acknowledge risks associated with internet-based services.

14. International Data Transfers

Where MailZip utilizes cloud infrastructure outside Nigeria, data transfers shall occur in compliance with NDPA requirements and adequate safeguards.

15. Children's Privacy

MailZip Services are not intended for children under thirteen (13) years of age.

Parents or guardians who discover unauthorized submission of a child's information should contact MailZip immediately.

16. Data Breach Response

In the event of a data breach, MailZip may:

  • Investigate the incident
  • Notify affected users
  • Notify regulators where required
  • Implement corrective measures

17. Changes to This Policy

MailZip reserves the right to amend this Privacy Policy at any time.

Updated versions become effective upon publication.

18. Contact Information

For privacy-related matters:

MailZip Data Protection Officer
Email: support@mailzip.ng
Website: mailzip.ng

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